Terms and Conditions - Flat Clearance Hillingdon
Welcome to Flat Clearance Hillingdon. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by these terms. Please read them carefully to ensure a clear understanding of your rights and obligations.
Service Overview
Flat Clearance Hillingdon offers comprehensive clearance services for flats in the Hillingdon area. Our services include removal of unwanted items, debris disposal, and thorough cleaning to prepare the property for sale, rent, or occupancy.
Scope of Services
- Removal of furniture and appliances
- Disposal of household waste
- Deep cleaning of all rooms
- Safe handling of hazardous materials
- Recycling and donation of reusable items
Booking and Payment
To secure our services, you must adhere to the following booking and payment procedures:
- Booking Confirmation: A booking is confirmed once we receive a deposit of 50% of the total service fee.
- Payment Methods: We accept payments via bank transfer, credit/debit cards, and cash.
- Full Payment: The remaining balance must be settled upon completion of the service.
All payments are non-refundable once the service has commenced.
Client Responsibilities
Clients are expected to:
- Provide accurate information about the property and the items to be cleared.
- Ensure access to the property is granted at the scheduled time.
- Secure any valuables or sensitive items prior to service.
Cancellation Policy
We understand that plans can change. Our cancellation policy is as follows:
- Notice of cancellation must be provided at least 48 hours in advance.
- Fines if canceled within 24-48 hours: 25% of the service fee.
- Cancellations made less than 24 hours before the scheduled service will be charged the full service fee.
Liability and Insurance
Flat Clearance Hillingdon is committed to providing safe and reliable services. However, our liability is limited in the following ways:
- We are not responsible for pre-existing damages or issues within the property.
- While we handle all items with care, we cannot be held liable for any damage unless caused by our negligence.
- It is recommended that clients have their own insurance to cover any unforeseen incidents.
Data Protection
Your privacy is important to us. We adhere to all relevant data protection laws to safeguard your personal information. The data collected is used solely for the purpose of providing our services and is not shared with third parties without your consent.
Dispute Resolution
In the event of any disputes arising from our services, we encourage open communication to resolve issues amicably. Should a resolution not be achievable, the matter may be escalated to the appropriate legal channels.
Amendments to Terms
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any legal actions related to these terms shall be subject to the exclusive jurisdiction of the courts in this region.
Acceptance of Terms
By engaging with Flat Clearance Hillingdon, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.